Shipping and Returns
Kickernick Gallery Shipping Policy
Free Shipping in the US
We are pleased to offer free shipping on all orders within the United States. No minimum purchase is required—every item you order ships for free, directly to your doorstep.
Delivery Times (US)
- Processing Time: Orders are typically processed within 1-2 business days.
- Estimated Delivery: Once shipped, delivery takes approximately 3-7 business days, depending on your location within the US.
- Tracking Information: A tracking number will be provided once your order is dispatched so you can track its progress.
International Shipping
Kickernick Gallery also offers international shipping, but shipping fees apply.
- Processing Time: Please allow 5-7 business days for processing international orders.
- Estimated Delivery: Delivery times vary by destination. Please expect an additional 7-14 business days for shipping after processing.
- Customs and Duties: International customers may be subject to customs fees or import duties, which are the responsibility of the buyer.
Holidays and Weekends
Shipments are not processed or delivered on weekends or public holidays. Orders placed on these days will be processed on the next business day.
Returns and Refunds
For information on returns and refunds, please refer to our Return Policy.
7-Day Return Policy
At Kickernick Gallery, we offer a 7-day return policy. This means you have 7 days after receiving your item to request a return. If you have any issues with your order, please don’t hesitate to reach out to us at christy@kickernickgallery.com. We are here to assist with any concerns or problems that may arise.
To Be Eligible for a Return:
- Your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging.
- You’ll also need the receipt or proof of purchase.
How to Start a Return: To start a return, contact us at christy@kickernickgallery.com within 7 days of receiving your item. Returns must be sent to the following address:
430 N 1st Ave, Suite 100, Minneapolis, MN 55401
Refunds Once we’ve received and inspected your return, we’ll let you know if the refund has been approved. If approved, you’ll be refunded on your original payment method within 10 business days. Please note, it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at christy@kickernickgallery.com.